About the Role
Would you like to join London’s most exclusive health and fitness club, working with a passionate driven team with the will to win?
Harbour Club offers three of the finest gyms & fitness clubs in West London where in each club you'll find state-of-the-art gyms, tennis courts & swimming pools.
We are currently looking for an engaging, enthusiastic and service-orientated Reception Supervisor to join our team! This is an important role at the forefront of our club where you will work alongside the Operations Manager to lead and mentor the reception team to provide service excellence to all of our members from the moment they enter the building.
As our Reception Supervisor, you will have a broad role overseeing various important duties that ensure Harbour ways of working are adhered to at all times. It will be your responsibility to produce effective rotas for the reception team, aimed at delivering the right number of receptionists to deliver exceptional member service.
What’s more as a Restaurant Manager with us you will have a range of benefits that you’ll be hard pressed to find anywhere else in the industry:
- Free Club Membership* for you and your family to use at both Harbour Clubs and David Lloyd Clubs
- Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
- Unlimited 50% discount on food and drink
- Opportunity for advancement and career progression
- Flexible Shift Patterns
- Learning and Development Opportunities.
- Wagestream App allowing you to be paid on demand
- Benefits Suite
What are we looking for?
A self-motivated individual who will take pride in delivering exceptional service to our members and is happy to work with the club Operations Manager to ensure a safe and premium experience across the whole club. We want you to be willing to learn so you can make use of all the training and development tools we have available to help you flourish.
You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.
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