About Us
The Kilbirnie hotel is one of the longest standing hotels in Newquay. Our mission is to create a unique space where guests want to return, and our staff feel appreciated and valued. We are constantly improving our standards and facilities to become the best three-star hotel in the area.
If you value work life balance, and you are looking for place not only to work, but to develop your skills and be a part of a friendly team, please feel free to contact us, and check for any positions that we may have available.
To help us nurture a healthy team spirit, the skills we are looking for include: honesty and integrity; a willingness to work hard, with an optimistic attitude and a positive personality. We believe that all skills can be learned but having the right attitude, is what makes us stand out.
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About the Position
Night Porter
2-3 days a week, 22:30pm – 7:30am, Weekend availability
Responsibilities:
· Front desk customer service
· Checking guests in & out;
· Handling cash
· Answering any guest queries or questions
· Clearing and washing glasses
· Cleaning and presentation standards of public areas, and hotel parking, Leisure Facilities
· Carrying out regular security checks;
· Setting up for Conferences and banqueting events;
· Running all emergency evacuations and procedures as per the standards
· Security of the building and guest safety
· Adhering to all health and safety regulations
· Maintaining standards of Cleanliness within the hotel
· Reporting of any maintenance faults
· Demonstrate good attention to detail
Experience & Requirements:
· Previous experience in a similar operation
· Outstanding customer service skills
· A responsible and detail oriented approach to tasks
· Ability to work alone
· To have a great personality and be genuine, approachable and attentive.
· Excellent spoken English.
· Computer skills.
· Positive attitude
What we’re offering:
· £11 per hour
· Yearly Bonus
· Tips
· Food and drinks discount and free food and drinks when on duty
· 30% Accommodation discount including Friends and family.
· Bright Exchange - Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
· 28 days holidays (including Bank Holidays)
· Trainings and development
Job Types: Part-time, Permanent
Part-time hours: 20-30 per week
Salary: £11.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Schedule:
- 10 hour shift
- Night shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
Work Location: In person
